1. Introduction
Dorcas Pharm (“Dorcas Pharm”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of visitors, partners, and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dorcaspharm.com.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
When you contact us, request a quotation, or submit an inquiry, we may collect:
Full name
Company name
Email address
Phone number
Country / location
Business-related information
2.2 Technical Information
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited
Date and time of access
This information is collected for security, analytics, and website improvement purposes.
3. How We Use Your Information
We use collected information to:
Respond to inquiries and quotation requests
Provide product documentation and regulatory information
Improve our website and services
Maintain security and prevent unauthorized access
Comply with legal and regulatory obligations
Dorcas Pharm does not sell, rent, or trade personal data to third parties.
4. Data Sharing and Disclosure
We may share information only in the following circumstances:
With trusted service providers assisting in website hosting or technical support
When required by law or regulatory authorities
To protect our legal rights and ensure compliance with applicable regulations
All third parties are required to maintain confidentiality and data security.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission can be guaranteed 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill business or contractual purposes
Meet legal and regulatory requirements
Resolve disputes
7. Cookies
Our website may use cookies to enhance user experience and analyze website performance.
Cookies help us:
Understand visitor behavior
Improve website functionality
Ensure secure browsing
You may adjust your browser settings to refuse cookies if preferred.
8. International Data Transfers
As a global pharmaceutical supplier, information may be processed in different jurisdictions in compliance with applicable data protection laws.
9. Your Rights
Depending on applicable data protection laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to certain data processing activities
To exercise your rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. Dorcas Pharm is not responsible for the privacy practices of external websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be published on this page.